eReferrals and Triage
Automate & Standardize eReferrals—For Faster, Smarter Triage
Reduce referral wait times and no-shows, standardize triage, and ensure no case is overlooked. Pinga automates intake, prioritizes cases based on clinical urgency and prioritization criteria, and tracks statuses in real time.
Automated Referral Processing
Intelligent, Rule-Based Triage
Real-Time Referral Tracking
FASTER REFERRALS, SMARTER TRIAGE
Seamless Referral Workflows for Better Patient Care
Smart Waitlist & Appointment Management
Optimize waitlists and appointments with automated scheduling that aligns capacity with clinical urgency. Reduce administrative workload and solve non-attendance rates by processing referrals backlog with waitlist and appointment pathways.
Intelligent, Rule-Based Triage
Automatically prioritize referrals based on urgency, clinical criteria, and national guidelines. Improve triage accuracy with built-in evaluation criteria and configurable prioritization rules.
Real-Time Referral Tracking & Patient Updates
Gain full visibility over referral statuses while keeping patients and referrers informed via automated notifications. Engage with patients with timely updates and proactive reminders.
TRUSTED BY HEALTHCARE LEADERS
Why Clinicians Choose Pinga for eReferrals & Triage?
Automated Referral Intake
Eliminate paperwork and manual entry with streamlined digital workflows.
Intelligent, Rule-Based Triage
Ensure accurate prioritization with clinical rules and urgency-based automation.
Save Nurses and Doctors Time
Cut processing time and free up clinicians to focus on patient care.
Reduced Last-Minute Cancellations & Failure to Attend Rates
Improve patient communication and appointment adherence with automated reminders and engagement tools.
Faster Referral Processing
Streamline triage and scheduling with real-time tracking, reducing delays and bottlenecks.
Significant Impact on Carbon Footprint
Minimize paper waste and reduce reliance on physical communication through full digitalization.
Digitising Patient Pathways at Scale in Adelaide, Australia
How NALHN Cut Waitlist Backlogs & Improved Patient Engagement
By implementing digital patient pathways, Northern Adelaide Local Health Network (NALHN) streamlined referral triage, automated patient communication, and processed 75K+ waitlist items in just two months, reducing audit time from 30+ days to under a week.
Read the Case Study
