National E-Health System "Moj Termin"
The MojTermin Success Story
A developing nation achieving what many developed countries haven't - a fully integrated, nationwide electronic health record system. On July 1, 2013, the Republic of Macedonia introduced the National eHealth System (NeHS) "Moj Termin" ("My Appointment"), a revolutionary step in monitoring and improving the performance of its national healthcare system.
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Spot rise in European Healthcare Consumer Index
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Data sources integrated
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Healthcare levels covered
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Population coverage
“Although there are outstanding national registers in developed countries for certain conditions; the EHR systems in the majority of those countries are not centrally integrated. It is interesting that what is non-existent in the most developed countries is available in a developing, low-resource country, such as the Republic of North Macedonia.”
Smokovski, I., & Smokovski, I. (2021). Benefits of Centralized e-Health System in Diabetes Care. Managing Diabetes in Low Income Countries: Providing Sustainable Diabetes Care with Limited Resources, 73-83
The comprehensive system covers all citizens across three healthcare levels: primary care provided by family physicians, secondary care provided by specialists in hospitals, and tertiary care provided by university clinics.
National E-Health System "Moj Termin"
Key Benefits & Features
MojTermin has transformed healthcare delivery in Macedonia through these comprehensive features:
1. Real-time e-Booking
Eliminated waiting lists with a user-friendly appointment scheduling system, dramatically improving healthcare access for all patients.
2. Comprehensive Data Analytics
Monitors prevalence of morbidities, mortalities, prescribed medications, referrals, and metabolic control across the entire population.
3. E-Prescriptions
Digital prescription system that ensures accurate medication dispensing, especially beneficial for patients with chronic diseases.
4. Telemedicine Platform
Integrated telemedicine capabilities that ensure continuity of care, especially during the COVID-19 pandemic.
5. Digital Vaccination Records
Comprehensive vaccination tracking system that proved invaluable during routine immunization and COVID-19 vaccination rollout.
6. Outbreak Detection
Integrated real-time module for early detection of clusters and outbreaks of communicable diseases.
National E-Health System "Moj Termin"
The Journey To Success
A developing nation achieving what many developed countries haven't - a fully integrated, nationwide electronic health record system. On July 1, 2013, the Republic of Macedonia introduced the National eHealth System (NeHS) "Moj Termin" ("My Appointment"), a revolutionary step in monitoring and improving the performance of its national healthcare system.
July 1, 2013
National Launch of MojTermin - Introduction of the revolutionary National eHealth System across North Macedonia, connecting all healthcare levels.
2014
EHCI Ranking Jump - North Macedonia made the most remarkable advance in the EHCI scoring of any country in the history of the Index, from 27th to 16th place, largely due to the e-Booking system.
2016
First nationwide Diabetes dataset - First stratified diabetes prevalence data for Republic of Macedonia, enabling better resource allocation and care planning.
2018
First nationwide Immunization dataset - Comprehensive vaccination records implementation across the country.
2019
Multiple registers launched: rare diseases, transplantation, cancer register.
2020-2021
COVID-19 Response Enhancement - Telemedicine platform and digital vaccination records added to ensure maintenance of essential health services during the pandemic.
2022
Telemedicine module for GPs - Implementation of dedicated telemedicine functionality for primary care providers.
2023
Launch of National Patient Portal APP MoeZdravje - Digital platform enabling patients to access their health information.
2024
Laboratory Information System - Microbiology - Integration of laboratory data into the national health information system.
2025
Occupational Medicine Module for Preventive Examinations - Implementation of a dedicated module enabling systematic preventive workplace health checks and seamless integration with employer and patient health records.
National E-Health System "Moj Termin"
Expert Recognition
The information system "Moj Termin" ("My Appointment") has reduced waiting times for appointments and diagnostic tests.
Health Systems in Action Report 2024, World Health Organization
