How Habit Health Transformed Access to EAP Services with a Fully Digital Booking System

Faced with growing demand for confidential mental-health support and increasing administrative load, Habit Health partnered with Sorsix and Executive Software to digitise its Employee Assistance Program (EAP). By integrating Pinga® online booking and secure case management, Habit Health improved access, efficiency, and privacy across its national network of over 100 locations.

Measurable Change, Real Results

How Habit Health Transformed Access to EAP Services with a Fully Digital Booking System

Habit Health replaced manual coordination with a digital system built on Pinga® and Executive Software. Employees can now book EAP sessions directly online, making access faster, easier, and fully confidential while reducing admin workload for the bookings team.

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increase in online bookings (from 25%)

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locations in Habit Health's national network

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delivery modes - in-person, video, audio

HABIT HEALTH EAP PROGRAM

Client Insight

Streamlining the booking and referral process has enabled us to grow without additional administrative overhead for our teams. The integration between Pinga and Executive Software means manual follow-ups are significantly less. This enables our team to focus on supporting our customers, rather than paperwork.

Philippa Castles, Head of Group Admin

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How Habit Health Transformed Access to EAP Services with a Fully Digital Booking System

Measurable Change, Real Results