Pinga Modules

Outpatient management

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• Qualified eReferrals:​

  • Self-driving triage processes that park actions where they need to take place to execute a care plan.

  • Ability to establish clinical standards that automatically integrate data into the system.
     

• Automated care pathway integration to prevent inefficiencies in the system and manage prerequisites.
   

• Online scheduling

  • Enable clinicians, administrators, or patients to book care online with a valid referral.

  • Automatically apply business rules to bookings to make sure bookings comply with clinical processes.
     

• Automated scheduling

  • Scheduling algorithm built into the application—automatically filter times and apply business rules.

  • ‘Auto-book’ feature to find efficient combinations of care provision—push a waiting list into an open clinic calendar with one button.

  • Workflow helper that simplifies administration and scheduling significantly.
     

• Patient and referrer portals

  • Enable patients and referrers to view records, reports, and more.

  • Enable management of a record by a patient or an external referrer (book, re-book, re-schedule, cancel, complete forms, etc.).
     

• Triage worklist with decision support

  • Care pathway system and clinical BPM.

  • Automatically distribute care activities across worklists; care is ‘self-driving'—the system automatically moves activities to the right queues.
     

• Patient care plan and case management

  • Pinga manages the stages of a patient’s care.

  • Case management workflows and worklists.

  • Create and automate care plan activities (e.g. ultrasound before specialist consult).
     

• Integrated virtual health

  • Make any consult a virtual consult—toggle an appointment to be video, audio or phone.

  • Enriched video workflows and virtual waiting rooms.
     

 

Inpatient Management

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• Intake and discharge workflow management

  • Automate intake workflows and incorporate data from the EHR and integrated EHRs.

  • Discharge workflow to automatically create a ‘discharge pack’ and distribute as needed.

  • Patient engagement for intake and discharge (questionnaires, post-op exercise communication, etc.).
     

• Configurable clinical forms system

  • Set up and configure forms for any stage of care.

  • Create surgical procedure forms and modify them.

  • Form version history: preserve data as forms, and your clinical processes evolve.
     

• Patient care plan and case management

  • Manage stages of patient care within the hospital.

  • Case management workflows and worklists.

  • Ward workflow management.
     

• Care plan template creation system

  • Set up standard services based on Diagnosis-related groups (DRGs) or custom coding.

  • Set up complex appointment logic (e.g. multi-clinician occasions of service).

  • Apply care plans to patients.

  • Modify care plans (e.g. to transition someone from assessment to treatment).

  • Report on the care plan and assign funder/funding to the care plan as seen appropriate.
     

• Optimised for use with standardised clinical and disability pathways

  • Implement Canterbury Pathways or a similar clinical standard.

  • Automate pathway information and compliance as part of the Pinga workflow.

  • Turn pathway concepts into specific eReferral and workflow triggers.
     

• Resource management (calendars)

  • Full skills-based roster and calendar system.

  • Manage resources, locums and dependent resources.
     

• Enterprise scheduling

  • Set up slots and timing.

  • Set up reserved slots.

  • Doctor or admin, depending on hospital/clinic workflows (this is flexible).
     

• Reserve dates for educational workshops, duty period management, holidays, etc.

  • Doctor activity self-management.

  • Decision support: tell doctors if the calendar is inadequate, overfull, etc.
     

• Calendar approval screen

  • Enables admins to approve and manage clinician diaries as appropriate.

  • Create ‘draft schedules’ for clinics or clinical programmes, modify and then ‘publish.'
     

• Inventory and formulary

  • Medication and medical equipment registries.

  • Inventory management and stocking module can be integrated with other functions.

  • GS1-compliant barcoding and tagging integration.

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Network Management

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• Organisation and user profile management and clinic CRM

  • Unique clinician and user identity around the network.

  • Manage network relationships–clinic details, certifications and approved functions.

  • Manage enrolments, specialties and data access rights.
     

• Indicators and interactive reports, plus document management

  • Clinic login to view key parameters for the network (e.g. smoking advice coverage).

  • Standardised auto-reports to engage with network users.
     

• Network content management system (CMS)

  • Clinical websites feature.

  • Manage and serve clinic parameters.

  • API for integration of clinic information with external services.
     

• Clinic content management system (CMS)

  • Doctor blog, provider engagement.

  • Integrated news and newsfeeds.

  • Email campaigns and newsletters.
     

• Continuing professional development (CPD) management

  • CPD course creation and management.

  • External CPD provider integration.

  • Certificate and points management system.
     

Public portal 
 

• Public portal

  • ‘Light’ no-login portal for simple engagement.

  • Public view of public information (e.g. clinician availability).

  • Full patient portal with authentication and identity management features.
     

• Intuitive interface for public consumption
   

• Clinic websites

  • Linked to the network management system, simple self-service clinic website creation and management.
     

• Map-based overview of all national healthcare resources

  • Pinga is a public directory with active features and various points of data integration.

  • Available to the public to view available times for healthcare provision.

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Financial management

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• Claims and payments

  • Enable claims to be created and logged by clinicians and automatically from integrated systems.

    • e.g. PMS integration auto-claims applicable services.

  • Customer billing–bill patients and providers and take payments.

  • Buyer-created tax invoice system (BCTI).
     

• Insurance workflow management

  • Management of claims review and approval workflows.

  • Integrated automated data fill from integrated systems.
     

• Invoice workflow management

  • Manage invoicing to patients and providers.

  • Full financial module for line items and billing.
     

• Claims processing automation and workflow system

  • Automated claiming rules engine.

  • Pinga processes millions a week in automated claims.
     

• Integrated claims process

  • Automated generation of claims based on triggers from integrated data sources.

  • e.g. auto-create claims as doctors complete structured consults and care delivery in their PMS.

 

Integrated health

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• Shared care record

  • Pinga is a fully combined EHR supporting structured and semi-structured data.
     

• Registries system (vaccinations, cancers, etc.)

  • Pinga has a registry creation system and can be used to implement various types of healthcare registry.

  • Existing registers include cancers, orthopedic appliances, medical appliances, drugs and medications, diabetes patients, syndromic diseases, etc.
     

• Bidirectional API

  • Pinga can be fully integrated via API with any clinical system.
     

• Unified calendars and shared roster

  • Enable system view and management.
     

• System functions

  • Syndromic surveillance module and other surveillance features for system-level monitoring.

  • Network management features.