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IT Technician

The IT Technician is responsible for providing technical support and assistance related to computer systems, hardware, and software. They serve as the first point of contact for users experiencing technical issues.

We are looking for a quality-driven, hands-on, taking the initiative person, to join our Sorsix team.

This is a great opportunity for people interested in working in a dynamic and modern environment that supports progress.

 

 

About Us:

We map complex healthcare processes into intuitive software. Our customers are private and public service providers in Australia, New Zealand, USA & Canada, as well as the complete healthcare system in the countries of Macedonia and Serbia.

Perks at work:

At Sorsix we only work with great people, because our team is our strength. We have a culture that supports long-term personal and professional growth, by taking care of our people.

A workplace runs on trust and openness, where we trust ourselves to do what we commit to and we trust our team to do the same.

We believe in resolving problems before they become crises: our brand is stability and predictability. The solutions we build are aiming to keep our partners ahead of their market and competition.

We are looking for:

  • 3+ years in the systems administration field

  • Familiarity with various operating systems (e.g., Linux, Windows, MacOS) and platforms.

  • Knowledge of IT networking, database systems, and cybersecurity best practices.

  • Strong problem-solving skills and a keen attention to detail.

  • Excellent communication skills, both written and verbal.

  • Ability to work well in a team environment.

  • Professional written and spoken English

  • Ability to multi-task

Responsibilities:

  • Respond to IT support requests from end-users.

  • Troubleshoot and resolve technical issues related to computers, printers, network connectivity, and software applications.

  • Perform routine updates and patches to ensure the optimal performance of systems.

  • Monitor and maintain computer systems and networks.

  • Set up workstations with computers and necessary peripheral devices.

  • Install and configure software applications according to company standards.

  • Maintain an inventory of all IT assets including hardware, software, and licenses.

  • Assist in maintaining the company’s LAN/WAN environment.

  • Ensure network security best practices are implemented and maintained.

  • Provide training to staff on new software applications.

  • Offer guidance on IT best practices and protocols.

  • Document technical knowledge in the form of notes, manuals, and standard operating procedures.

If you are the person that:

  • Gets Things Done

  • Demonstrates a high level of teamwork

  • Has a high level of self-management skills

  • Is solution oriented …

  • Is able to work in a multicultural environment

  • Is able to deal with people working in remote locations and different time zones

Apply now, and indicate the position you are applying for, by sending your CV to jobs@sorsix.com 

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